Support

Help with Luma Relay

Find puzzle rules, blueprint sharing, local saves and purchase restoration in the Luma Relay support guide. The game does not create a player account or use our shared cloud services.

Deleting your data

Every app that creates a player can delete it from inside the app, and that is the fastest route: the player, their standings, their stored values and their device tokens go together, immediately.

If you have already uninstalled, email support@outworldapps.com with the app's name and your display name. We will need something that identifies the player — a display name plus roughly when you last played is usually enough. We will not ask you to reinstall.

Reporting a problem

Say which app, what you did, and what happened instead. If it involves a leaderboard, the board's name and roughly when helps a great deal.

Per-app support

Some apps have their own support channel. Where they do, it is here: